Proactive Support

We understand that CRM is a mission critical application for our clients. As such, our support is more than just reacting to issues after they have arisen. True support begins with visibility and clear lines of communication. We constantly monitor the usage of our community to ensure that we understand their problems and address their needs, often prior to a need being identified by our clients. This is what we call Proactive Support.

Proactive Support isn't limited to technical support. Proactive Support drives greater usability and ensures that every client enjoys a positive user experience, because a CRM system is of no use if it is not used.

Salespush.com operates a support helpdesk 24/7. Every member of our team, from sales to IT to customer service, is available to any client to ensure we always provide the highest level of Support.

	Enterprise Edition	Professional Edition	Free Edition
# of users	100+	21-100	0-20
SFA	Y	Y	Y
Standard Dashboard	Y	Y	Y
Document Man	Y	Y	N
Email Integration	Y	Y	N
Workflow	Y	Y	N
Multi Currency	Y	Y	N
Dashboards+	Y	Y	N
Task Management+	Y	Y	N
Data Export	Y	Y	$20 per export
SLA and Support	Y (24/7)	Y (9am - 5:30pm)	N (1 hour free)

Training

Training alone cannot overcome bad design, and this is why we worked to ensure maximum usability on our front end, while designing the system to provide absolute oversight into users habits and pain points. We will then work with your team to develop a pin point follow up training plan that is custom tailored to address the individual areas needing attention.

In addition to standard web-based training, Salespush.com believes in providing a human touch. Every sales representative in our firm is engaged in personal human to human training as a core responsibility. This ensures that our clients receive the maximum benefit from our solution, because a CRM system is of no use if no one uses it.

Rapid Deployment

No two clients are exactly alike. That's why salespush.com provides the tools for a CRM experience as unique as your company. Our consulting expertise is backed by extensive CRM knowledge and years of experience. We know that a successful implementation is about more than just technical compatibility, it is about user experience, customization of processes, simplicity and guaranteed adoption. With Salespush.com's Rapid Deployment facility your successful implementation is assured. We will work with you proactively, but a pace to suit you.

If you are tired of being pushed into a 'one size fits all' model give us a call or email us. We will provide you the personalized service your business deserves. CRM adoption does not need to be difficult, and with Salespush.com's Rapid Deployment, Proactive Support and personal training methodologies your success is assured.